"THE FUTURE OF BANKING IS CLEARLY DIGITAL AND SOON EVERY BANKING TRANSACTION WILL HAPPEN ON YOUR MOBILE PHONES." - SEGUN AGBAJE, MD/CEO GT BANK
The financial sector especially banking has and will continue to go through the greatest disruption ever and now universally accepted. The advent of digital technology and acceptance by customers wanting to do business seamlessly makes this inevitable.
Almost all customers see digital as their main engagement banks and now social media. This is not the arrival of a new channel but a rethink of how business is conducted and how customers are engaged.
Despite the fact that customers' financial needs not changing, how to achieve speed and customer satisfaction is in constant evolution. GTBank is prepared and willing to use digital tools to improve banking experiences and that is why they keep creating new ways to keep customers financial needs actualized in record time and with comfort the most recent being Bank 737.
In a session at Social Media Week 2017, GT Bank revealed what is changing in the social space for banking, what new innovations GTBank is pioneering and how customers and businesses can benefit from this in the ‘new age of social’.
Watch the full video below;