ARTIFICIAL INTELLIGENCE IS PRACTICALLY SHAPING THE FUTURE
Every morning, I wake up with one question on my mind, “can you live without technology?” and each time, I reply myself saying an emphatic “NO”. It is a no brainer actually because everything around us is more or less powered by technology, from our phones, to our cars, to our homes, our toilets, the internet and so on, but if you think you can live without technology for at least one week please comment “YES I CAN” in the comment section below.
Some twenty-something years ago, It must have been so difficult to get a message across to someone who lived in a different city. I’m sure this is where the discouragement for long distance relationships began as it must have been emotionally daunting to think that you’d neither see nor speak to a loved one due to distance. Well, thankfully this is all rapidly changing with the fast paced advancement of technology in our society.
Now businesses have seized the use of technology to open up a new portal which is seamlessly trending in the heavily competitive Nigerian economic landscape. Every business is seemingly jumping on the bandwagon of Artificial Technology (AI) and it is insane to know the mind joggling things brewing in this playing field.
The Nigerian banking industry is in no doubt a fore runner in this space as it is powered by the zeal to continually develop and optimize designs to be user friendly and deliver an amazing banking experience, regardless of where a customer resides within the shores of the country. In order to adequately achieve this, banks have explored a large number of technological options and are taking it up a notch using artificial technology (AI). Nearly every bank now has a virtual banker for its millions of customers across the country. For example UBA’s Leo, Diamond’s Ada are currently leading this space.
This adaptation is fast and efficient as it treats every customer optimally; addressing needs such as instant replies, airtime purchase, bill payments, stock trading, money transfers and so on. It is not encumbered by number of customers it has to attend to at a time, nor is it affected by emotional agitations from customers, fatigue, forgetfulness and other cases that may arise from dealing with humans. Although older generations are having difficulty adapting to modern technology, younger generations are increasingly jumping on the bandwagon.
Also, in the mobile phone industry there is Apple’s Siri, Samsung’s Bixby, Google assistant and in the advertising industry; there’s Publicis groupe’s Marcel. This definitely brings to life all those futuristic movies we watched back in the day, especially Will Smith’s iRobot.
The use of Artificial Intelligence is proving to be the future of business and is gradually taking the country by storm. With the increased growth of ecommerce, more intelligent smart phones, easy access to cheap and affordable data, we are sure to see a vehement total takeover of the economy by technology. I hope that someday I’d be able to say “hey Siri, make my lunch” while I sit and get served with a delicious hot plate of whatever I desire. That’ll certainly be nice.
But, is it just me or is technology and developers having some kind of Pinky and the Brain type of conversation? I can just imagine this convo;
Technology: Hey Developer, what are we going to do tonight?
Developer: same thing we do every night Technology, try to take over the world.
Because it’s astounding how technology has crept into every facet of the world, enhancing user experience and improving accessibility; although AI has its lapses but like everything else, it is work in progress.