THERE IS AN APPLICATION HELPING NIGERIANS PAY BILLS JUST BY INSTANT MESSAGING A CHATBOT!
Looking at this application from the angle of chatting and paying bills is indeed a great idea and pretty exciting too. Technology startups today are easing the burden of almost every known painful task; paying bills and making it less and less stressful by the day.
Kudi.ai is a platform for Nigerians to pay bills or make purchases simply by chatting with the bot (This is called a chatbot invention). You chat with Kudi (money in Hausa) the exact same way you have a regular conversation with you contacts on BBM and Whatsapp. Kudi is a 24/7 female AI with standardized security status, helps you manage your finances across funds transfer, airtime purchase, data bundle subscription and bill payment, DSTV/GOTV and PHCN included. In case you forget, you get a prompt from her on outstanding bills.
According to Wikipedia, chatbot (also known as a talkbot, chatterbot, Bot, chatterbox, Artificial Conversational Entity) is a computer program which conducts a conversation via auditory or textual methods. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, thereby passing the Turing test. Chatterbots are typically used in dialog systems for various practical purposes including customer service or information acquisition. Some chatterbots use sophisticated natural language processing systems, but many simpler systems scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.
With a pre-programmed language of British English and Pidgin (Area!!!); Kudi is changing and challenging the mobile money technology industry and is already with its existing as well ever evolving interface. You do not need an app, it just basically leverages on existing social media platforms and is currently only available on Facebook messenger . It will be rolled out to other apps subsequently.